Privacy Policy

Scope of this Policy

iBaset Federal Services, LLC (the “Company,” [“iBase-t Federal Services/short form],” “our,” or “we”) has developed this privacy policy out of respect for the privacy of our customers and visitors to our website. This policy describes the personal information we collect, use, and disclose about individual consumers who visit or interact with this website (https://fed.ibaset.com), visit any of our offices, facilities, or locations, purchase or inquire about any of our products or services, or otherwise interact or do business with us.

Whenever you visit our website, we will collect some information from you automatically simply by you visiting and navigating through this site, and some voluntarily when you submit information using a form on the website, type text into the Search bar to search the website, enroll in or subscribe to our newsletter or marketing communications, request information, or use any of the other interactive portions of our website. Through the website, we will collect information that can identify you and/or your activity.

Additionally, whenever you communicate, interact, or do business with us, we will be collecting personal information from you or about you in the course of our interaction or dealings with you, whether online or at any of our physical locations or facilities, or whether you are contracted to perform services for us.

This privacy policy applies to any personal information we may collect about individuals located in the European Economic Area (EEA), the United Kingdom (UK), the United States (US), and India. The meaning of “personal information” may be defined based on your state or country of residence: in this policy, it means any information that can reasonably be used to identify an individual.

This policy does not apply to information collected from or about job applicants regarding their application for employment or candidacy. If you are a job applicant, click HERE [LINK] for our Job Applicant Notice and Privacy Policy.

This policy does not apply to our current and former employees and their family members, dependents, and beneficiaries. If you are a California resident (who is a current or former employee of the Company or a family member, dependent, or beneficiary of any of our current or former employees), you may request access to our Employee Privacy Policy by sending an email to [email protected].

To access the iBaset Inc. Privacy Policy, please click HERE.

Data Controller

iBaset Federal Services, LLC is formed and registered in California, USA, with its primary place of business 26812 Vista Terrace., Lake Forest, CA, 92630.

For UK and UK GDPR (collectively, “GDPR”) purposes, iBase-t Federal Services is a Data Controller of your personal data. Where we are processing personal data in relation to a client’s use of our services, we act as the Data Processor.

Consent to Terms and Conditions

By using the website, you consent to all terms and conditions expressed in this Privacy Policy. You also consent to the collection and processing of your Sensitive Personal Information. Where applicable, Special Category Data will only be collected and processed with your consent.

Collection of Personal Information and Sensitive Personal Information

Based on your specific transactions and interactions with us or our website, we will or may collect, and we have in the last 12 months collected, the following categories of personal information about you. For each category of information, the categories of third parties and service providers to whom we have disclosed the information in last 12 months are detailed in the chart below. The examples provided for each category are not intended to be an exhaustive list or an indication of all specific pieces of information we collect from or about you in each category, but rather the examples are to provide you a meaningful understanding of the types of information that may be collected within each category.

Category	Personal Identifiers
Examples	Name.
Disclosed To in Last 12 Months	Financial institutions Government agencies Promotional or other fulfilment vendors Marketing support vendors and vendors that support managing or hosting the website Communication providers/vendors that facilitate, manage, and send/receive communications on our behalf via email, text/SMS, or phone Lead providers (referral sources) Transaction support vendors (e.g., check guaranty, payment processors) Consulting and investigation firms, including HR consultants, safety consultants, and workplace investigators Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants Insurance carriers, administrators, and brokers Corporate customers (meaning an entity, as opposed to a natural person, that purchases, leases, or finances any of our products or services)
Sold To or Shared With	Not sold for monetary or other valuable consideration. Not shared for cross-context behavioral advertising.

Category	Contact Information
Examples	Email address, home phone number, cell phone number.
Disclosed To in Last 12 Months	Financial institutions Government agencies Promotional or other fulfilment vendors Marketing support vendors and vendors that support managing or hosting the website Communication providers/vendors that facilitate, manage, and send/receive communications on our behalf via email, text/SMS, or phone Lead providers (referral sources) Transaction support vendors (e.g., check guaranty, payment processors) Consulting and investigation firms, including HR consultants, safety consultants, and workplace investigators Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants Insurance carriers, administrators, and brokers Corporate customers (meaning an entity, as opposed to a natural person, that purchases, leases, or finances any of our products or services)
Sold To or Shared With	Not sold for monetary or other valuable consideration and not shared for cross-context behavioral advertising.

Category	Account Information
Examples	Username and password for Company accounts and systems and any required security or access code, password, security questions, or credentials allowing access to your Company accounts.
Disclosed To in Last 12 Months	Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants. Marketing support vendors and vendors that support managing or hosting the website
Sold To or Shared With	Not sold for monetary or other valuable consideration and not shared for cross-context behavioral advertising.

Category	Commercial Transactional Data
Examples	Information regarding products or services provided, purchasing history, company or business affiliation.
Disclosed To in Last 12 Months	Financial institutionsPromotional or other fulfilment vendors Marketing support vendors and vendors that support managing or hosting the website Communication providers/vendors that facilitate, manage, and send/receive communications on our behalf via email, text/SMS, or phone Lead providers (referral sources) Transaction support vendors (e.g., check guaranty, payment processors) Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants Insurance carriers, administrators, and brokers Corporate customers (meaning an entity, as opposed to a natural person, that purchases, leases, or finances any of our products or services)
Sold To or Shared With	Not sold for monetary or other valuable consideration and not shared for cross-context behavioral advertising.

Category	Internet Network and Computer Activity
Examples	Date and time of your website visit; webpages visited; links clicked on the website including mouse movements; session identifiers; browser ID; browser type and characteristics; device ID and characteristics or attributes; referring URLs; mobile phone make, model and serial number; mobile service provider; operating system; form information downloaded; domain name from which our site was accessed; search history; interaction-level telemetry; cookies; and internet or other electronic network activity information related to usage of Company networks, servers, intranet, or shared drives, as well as Company-owned computers and electronic devices, including system and file access logs, security clearance level, browsing history, search history, and usage history.
Disclosed To in Last 12 Months	Marketing support vendors and vendors that support managing or hosting the website, including Hotjar Transaction support vendors (e.g., check guaranty, payment processors) Data analytics vendors Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants
Sold To or Shared With	For data collected through our website in the last 12 months, this has been sold or shared in the last 12 months to Data Analytics Vendors (not for monetary consideration but for other valuable consideration), but we no longer sell or share any of this data moving forward. We do not and will not share this data with third parties for cross-context behavioral advertising. For all other data in this category collected through other sources (not through this website), this data is neither sold for monetary or other valuable consideration, nor shared for cross-context behavioral advertising.

Category	Geolocation Data
Examples	IP address, GPS location, time zone.
Disclosed To in Last 12 Months	Marketing support vendors and vendors that support managing or hosting the website Data analytics vendors Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants
Sold To or Shared With	For data collected through our website in the last 12 months, this has been sold or shared in the last 12 months to Data Analytics Vendors (not for monetary consideration but for other valuable consideration), but we no longer sell or share any of this data moving forward. We do not and will not share this data with third parties for cross-context behavioral advertising. For all other data in this category collected through other sources (not through this website), this data is neither sold for monetary or other valuable consideration, nor shared for cross-context behavioral advertising.

Category	Form and other Electronic Submission Data
Examples	Data submitted through the website, including Contact Us forms and search bar queries.
Disclosed To in Last 12 Months	Marketing support vendors and vendors that support managing or hosting the website Data analytics vendors
Sold To or Shared With	For data collected through our website in the last 12 months, this has been sold or shared in the last 12 months to Data Analytics Vendors (not for monetary consideration but for other valuable consideration), but we no longer sell or share any of this data moving forward. We do not and will not share this data with third parties for cross-context behavioral advertising.

Category	Online Portal Access and Usage Information
Examples	Username and password, account history, usage history, file access logs, security clearance level, and any information submitted through the account.
Disclosed To in Last 12 Months	Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants Marketing support vendors and vendors that support managing or hosting the website
Sold To or Shared With	Not sold for monetary or other valuable consideration and not shared for cross-context behavioral advertising.

Category	Visual, Audio, or Video Recordings
Examples	Your image when recorded or captured in surveillance camera footage or pictures of you taken on our premises or at our events or that you share with us; video and audio recordings of calls and virtual meetings as disclosed to you at the time of the call.
Disclosed To in Last 12 Months	Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants
Sold To or Shared With	Not sold for monetary or other valuable consideration and not shared for cross-context behavioral advertising.

Category	Professional Related Information
Examples	Information related to services provided to or rendered by the entity you represent in your dealings with the Company, including company affiliation.
Disclosed To in Last 12 Months	Marketing support vendors and vendors that support managing or hosting the website
Sold To or Shared With	Not sold for monetary or other valuable consideration and not shared for cross-context behavioral advertising.

Category	Facility & Systems Access Information
Examples	Information identifying you, if you accessed our secure company facilities, systems, networks, computers, and equipment, and at what times, using keys, badges, fobs, login credentials, or other security access method.
Disclosed To in Last 12 Months	Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants
Sold To or Shared With	Not sold for monetary or other valuable consideration and not shared for cross-context behavioral advertising.

Category	Inferences
Examples	Based on analysis of your activity on the website, we may develop inferences regarding your interests and preferences for our products and services including your potential to purchase a specific product or service.
Disclosed To in Last 12 Months	Not Disclosed.
Sold To or Shared With	For data collected through our website in the last 12 months, this has been sold or shared in the last 12 months to Data Analytics Vendors (not for monetary consideration but for other valuable consideration), but we no longer sell or share any of this data moving forward. We do not and will not share this data with third parties for cross-context behavioral advertising. For all other data in this category collected through other sources (not through this website), this data is neither sold for monetary or other valuable consideration, nor shared for cross-context behavioral advertising.

What Sensitive Personal Information We Collect

Of the above categories of Personal Information, the following are categories of Sensitive Personal Information the Company may collect from or about consumers:

Personal Identifiers (social security number, driver’s license or state identification card number, passport number)
Account Information (your Company account log-in, in combination with any required security or access code, password, or credentials allowing access to the account)
Geolocation Data (IP address and/or GPS location)

Personal information does not include:

Publicly available information from government records.
Information that a business has a reasonable basis to believe is lawfully made available to the general public by the consumer or from widely distributed media.
Information made available by a person to whom the consumer has disclosed the information if the consumer has not restricted the information to a specific audience.
Deidentified or aggregated information.

Sources of Personal Information

We may collect your personal information from the following sources:

You the consumer when you visit the website and voluntarily submit information through forms on the website or social media, when you visit any of our physical locations, when you purchase or inquire about any of our products or services
Our employees, contractors, vendors, suppliers, guests, visitors, other consumers, and customers based on your interactions with them (if any)
Company event sponsors and vendors
Surveillance cameras at our physical locations
Lead generators and referral sources
Company systems, networks, software applications, and databases you log into or use in interacting with our website, or otherwise interacting with us in any other capacity, including from vendors the Company engages to manage or host such systems, networks, applications or databases
Third party customer databases

To Whom We Disclose Personal Information

We may disclose, sell, or share your personal information to/with the following categories of service providers, contractors, or third parties:

Financial institutions
Government agencies
Promotional or other fulfilment vendors
Marketing support vendors and vendors that support managing or hosting the website
Communication providers/vendors that facilitate, manage, and send/receive communications on our behalf via email, text/SMS, or phone
Company event sponsors and vendors
Lead providers (referral sources)
Transaction support vendors (e.g., check guaranty, payment processors)
Consulting and investigation firms, including HR consultants, safety consultants, and workplace investigators
Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants
Insurance carriers, administrators, and brokers
Corporate customers (meaning an entity, as opposed to a natural person, that purchases, leases, or finances any of our products or services)
Company prime contractors/subcontractors

Reasons Why We Collect, Use, Retain, and Disclose Personal Information

We may collect and disclose your personal information for any of the following business purposes:

To fulfill or meet the purpose for which you provided the information, or a purpose reasonably associated with the context in which you provided the information and consistent with reasonable consumer expectations.
To provide you or our customers with the requested products or services.
To process, complete, and maintain records on transactions.
To provide warranty coverage on products and services.
To retain your selection for Text opt in/opt out to ensure customers who opted out are not sent any text messages.
To provide and communicate recall notifications to customers.
To schedule, manage and keep track of customer appointments.
To maintain records of when customers decline a service or sale.
To respond to consumer inquiries, including requests for information, customer support online, and phone calls.
To comply with our contractual obligations to our marketing partners and vendors.
To manage Company sponsored events.
To engage in corporate transactions, including mergers, acquisitions, and joint ventures, as well as due diligence in proposed or pending corporate transactions.
To contact you by email, telephone calls, mail, SMS, or other equivalent forms of communication regarding updates or informative communications related to the functionalities, services, or other information you requested or asked the Company to provide to you.
To contact you about the services available on our website as well as other products or services that we think may be of interest to you.
To send surveys to obtain feedback on our products, website, or on other aspects of our business that impact a consumer as a customer, and to send promotional materials.
To improve user experience on our website.
To understand the demographics of our website visitors.
To detect and investigate physical and cyber security incidents.
To debug, identify, and repair errors that impair existing intended functionality of our website.
To protect against malicious or illegal activity and prosecute those responsible.
To verify and respond to consumer requests under applicable privacy laws.
To prevent identity theft.
BUSINESS-TO-BUSINESS PURPOSES:
- To fulfill or meet the purpose for which you provided the information.
- To comply with state and federal law and regulations requiring businesses to maintain certain records (accident or safety records, and tax records/1099 forms).
- To evaluate, assess, and manage the Company’s business relationship with vendors, service providers, and contractors that provide services to the Company.
- To improve user experience on Company computers, networks, devices, software applications or systems, and to debug, identify, and repair errors that impair existing intended functionality of our systems.
- To reduce the risk of spreading infectious diseases in or through the workplace.

Legal Basis for Processing

Under data protection laws, we can only use your personal information if we have a proper reason for doing so, for example:

To comply with our legal and regulatory obligations;
For the performance of our contract with you or to take steps at your request before entering into a contract;
For our legitimate interests or those of a third party; or
Where you have given consent.

Do We Sell Your Information?

We have adjusted our practices and do NOT currently and will not sell your personal information in exchange for monetary or other valuable consideration. Likewise, we currently do NOT and will not share your personal information for cross-context behavioral advertising.

In the past, we may have sold or shared your personal information for the following business purposes:

To provide interest-based and retargeted advertising.
To receive data analytics.

Other than these exceptions, we do not and will not disclose your personal information to any third party in exchange for monetary or other valuable consideration or share your personal information for cross-context behavioral advertising.

Opt-Out Preference Signals

Opt-out preference signals provide consumers with a simple and easy-to-use method by which to exercise the right to opt-out of the selling and sharing of their information. Global Privacy Controls (GPC) is a user-enabled opt-out preference signal which can communicate a user’s “Do Not Sell or Share” request on behalf of the person or device. We will process opt-out preferences from GPC signals which are in formats commonly used and recognized by businesses, such as an HTTP field header. We will treat a consumer’s use of GPCs as a valid request to opt-out of the selling and sharing of information for that browser. We currently do not connect browser use to particular consumers and, as such, you will need to use GPCs on all browsers in which you access our website and use our opt-out form to opt-out of offline sales.

Do Not Track (DNT) is a privacy preference that users can set if they do not want web services to collect information about their online activity. We do not respond to DNT signals or other mechanisms (with the exception of GPCs) that provide a choice regarding the collection of personal information about activities over time and across different website or online services. We encourage users who have DNTs to use GPCs.

Notice of Rights of California Residents to Limit the Use of Your Sensitive Personal Information

We do not use or disclose your sensitive personal information for purposes that give rise to a right to limit the use and disclosure of your sensitive personal information under the California Consumer Privacy Act (CCPA).

Notice of Right to Opt-Out of Profiling

We may create a profile regarding your interests and preferences for our products and services including your potential to purchase a product or service. Depending on your state of residence, youmay have the right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects. You may submit a request to exercise this right by submitting a request through one of the options provided in the “Exercising Your Rights” section below.

Retention of Personal Information

We will retain each category of Personal Information in accordance with our established data retention policy and practice. In deciding how long to retain each category of personal information that we collect, we consider many criteria, including, but not limited to: the business purposes for which the Personal Information was collected; relevant federal, state and local recordkeeping laws; applicable statutes of limitations for claims to which the information may be relevant; and legal preservation of evidence obligations.

We apply our data retention procedures on an annual basis to determine if the business purposes for collecting the personal information, and legal reasons for retaining the personal information, have both expired. If so, we will purge the information in a secure manner.

Third Party Vendors

We may use other companies and individuals to perform certain functions on our behalf. Examples include administering e-mail services and running special promotions. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose.

Business Transfers

In the event wesell or transfer a particular portion of our business assets, information of consumers, contractors and applicants may be one of the business assets transferred as part of the transaction. If substantially all of our assets are acquired, information of consumers, contractors and applicants may be transferred as part of the acquisition.

Compliance with Law and Safety

We may disclose specific personal and/or sensitive personal information based on a good faith belief that such disclosure is necessary to comply with or conform to the law or that such disclosure is necessary to protect our employees or the public.

Use of Cookies, Pixels, and Other Tracking Technologies

Our website may store or retrieve information on your browser, mostly in the form of cookies. A cookie is a small piece of data (text file) that a website – when visited by a user – places on the user’s device to remember information about the user, such as the user’s language preference or login information.

This type of cookie is set by us and is referred to as a “first-party cookie.” Our website uses first-party cookies primarily to make the website work as you expect it to. For example, we use the information we collect through first-party cookies to allow you to navigate between pages efficiently, analyze how well our website is performing, and understand the content that you spent the most time reviewing. In some cases, we use first-party cookies to store information that we use for targeted advertising. Below is a detailed list of the categories of first-party cookies we use on our website.

How we use cookies

We make use of cookies under the following circumstances and for the following reasons:

Provide you with services available through the website and to enable you to use some of its features
Authenticate users and prevent fraudulent use of user accounts
Identify if users have accepted the use of cookies on the website
Compile data about website traffic and how users use the website to offer a better website experience
Understand and save visitor preferences for future visits, such as remembering your login details or language preference, to provide you with a more personal experience, or to avoid you having to re-enter your preferences every time you use the website
Track your browsing habits to enable us to show advertising which is more likely to be of interest to you, including advertising by third parties on our website

Essential Cookies

Essential cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually only set in response to a site visitor’s request for services, such as a visitor setting their privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but blocking these cookies will prevent the website from working correctly or might prevent the Website from working at all.

Cookie Management

You can control and manage cookies associated with your browser. If you are interested in controlling and managing cookies from your browser including any set by our Website, please refer to http://www.allaboutcookies.org/manage-cookies/index.html for information on different ways to configure your browser’s cookie settings.

If you want to clear all cookies left behind by the websites you have visited, here are links where you can download three third party programs that clean out tracking cookies.

You may delete cookies from your web browser at any time or block cookies on your equipment, but this may affect the functioning of or even block the website. You can prevent saving of cookies (disable and delete them) by changing your browser settings accordingly at any time. It is possible that some functions will not be available on our website when use of cookies is deactivated. Check the settings of your browser. Below you can find some guidance:

Do Not Track (DNT) is a privacy preference that users can set if they do not want web services to collect information about their online activity. We do not respond to DNT signals with the exception of Global Privacy Controls as explained above in the section of this policy on “Opt-Out Preference Signals”).

You can adjust your advertising preferences on mobile devices through your device settings. Below you can find guidance based on your mobile device type:

DAA

Many advertising companies that collect information for interest-based advertising are members of the Digital Advertising Alliance (DAA), which maintains a self-regulatory program along with a website where people can opt out of interest-based advertising from their members. To opt-out of website interest-based advertising provided by the DAA’s participating companies, visit the DAA’s opt-out portal available at http://optout.aboutads.info/.

To opt-out of data collection for interest-based advertising across mobile applications by participating companies, download the DAA’s AppChoices mobile application opt-out offering found here: https://youradchoices.com/appchoices.

Non-Participant Opt-Out Options

Some of our vendors do not participate in the DAA self-regulatory program for online behavioral advertising or have developed their own processes for allowing consumers to opt-out: https://branch.app.link/optout
Some devices and apps do not have access to web-based browser cookie opt-outs. To learn more about the advertising opt-outs provided by your mobile device’s operating system (like iOS and Android) or the device manufacture, click here.

External Links

Our website contains links to other sites. We are not responsible for the privacy practices or the content of such websites. To help ensure the protection of your privacy, we recommend that you review the Privacy Policy of any site you visit via a link from our website.

Passwords

The personal data record created through your registration with our website can only be accessed with the unique password associated with that record. To protect the integrity of the information contained in this record, you should not disclose or otherwise reveal your password to third parties.

Children Under the Age of 16

We do not knowingly sell or share the personal information of consumers under 16 years of age.

How We Protect the Information that We Collect

The protection of the information that we collect about visitors to our website is of the utmost importance to us and we take every reasonable measure to ensure that protection, including:

We keep automatically collected data and voluntarily collected data separate at all times.
We use internal encryption on all data stores that house voluntarily captured data.
We use commercially reasonable tools and techniques to protect against unauthorized access to our systems.
We restrict access to private information to those who need such access in the course of their duties for us.

Your Consumer Rights / Privacy Choices

Based on your state or country of residence, you may have some or all of the following rights:

Consumer Right	Description
Right to Know	You may have the right to request, (1) the categories of personal information we have collected about you, (2) the categories of sources from which the personal information was collected, (3) the business or commercial purpose for collecting, selling, or sharing this information, (4) the categories of third parties with whom we share or have shared your personal information, (5) as applicable, the categories of personal information that we have sold or shared about you and the categories of third parties to whom the personal information was sold or shared, by category or categories of personal information for each category of third parties to whom the personal information was sold or shared, and (6) the categories of personal information that we have disclosed about you for a business purpose and the categories of persons to whom it was disclosed for a business purpose;
Right to Access	You may have the right, in certain circumstances, to receive a copy of the personal information you have provided to us in a structured, commonly used, machine-readable format that supports re-use, or to request the transfer of your personal information to another person.
Right to Portability	You may have the right, in certain circumstances, to receive a copy of the personal information you have provided to us in a structured, commonly used, machine-readable format that supports re-use, or to request the transfer of your personal information to another person.
Right to Confirm	You may have the right to confirm if we are processing your Personal Information and to access your Personal Information, as just stated above.
Right to Delete	You may have the right to request that we delete personal information that we collected from you, subject to certain exceptions.
Right to Correct	You may have the right to request we correct inaccurate personal information (to the extent such an inaccuracy exists) that we maintain about you.
Right to Opt-Out	You may have the right to opt-out of certain uses or disclosures of your personal information, including opting out of the selling of your personal information or the sharing of such information for cross-context behavioral advertising purposes.
Right to Appeal	You may have the right to appeal our refusal to take action on a request.
Right to Non-Discrimination	You have the right to not be discriminated or retaliated against for exercising any of the above rights.
Additional Rights for UK and EEA Data Subject If you are located in the United Kingdom or country within the European Economic Area, you may have the following additional rights under applicable data protection laws.
Right to Rectification	You may have the right to require us to correct any mistakes in your personal data.
Right to Restriction of Processing	You may have the right to require us to restrict processing of your personal data in certain circumstances, e.g., if you contest the accuracy of the data.
Right to Object	You may have the right to object (1) at any time to your personal data being processed for direct marketing (including profiling) and (2) in certain other situations to our continued processing of your personal data, e.g., processing carried out for our legitimate interests.
Right to Withdraw Consent	You may have the right to withdraw consent at any time where our processing is solely based on your specific consent. Such withdrawal will not affect the lawfulness of processing based on consent before its withdrawal.
Right Not to be Subject to Automated Individual Decision-Making	You may have the right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you.

Exercising Your Rights

To exercise any of the rights described above, you may do so through any of the options below:

Submit an online request to [email protected].
Call our privacy toll-free line at 1-877-422-7381.

How We Will Verify That it is Really You Submitting the Request

If you submit a Right to Know, Right to Access, Right to Delete, or Right to Correct request through one of the methods provided above, we will ask you to provide some information in order to verify your identity and respond to your request. Specifically, we will ask you to verify information that can be used to link your identity to particular records in our possession, which depends on the nature of your relationship and interaction with us.

Responding to Your Right to Know, Right to Access, Right to Delete, and Right to Correct Requests

Upon receiving a verifiable request, we will confirm receipt of the request no later than 10 business days after receiving it. We endeavor to respond to a verifiable request within 45 calendar days of its receipt. If we require more time (up to an additional 45 calendar days, or 90 calendar days total from the date we receive your request), we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically, at your option. The response we provide will also explain the reasons we cannot comply with a request, if applicable.

We do not charge a fee to process or respond to your verifiable request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

For a request to correct inaccurate personal information, we will accept, review, and consider any documentation that you provide, and we may require that you provide documentation to rebut our own documentation that the personal information is accurate. You should make a good-faith effort to provide us with all necessarily information at the time that you make the request to correct. We may deny a request to correct if we have a good-faith, reasonable, and documented belief that a request to correct is fraudulent or abusive. If we deny your request to correct, we shall inform you of our decision not to comply and provide an explanation as to why we cannot comply with a request, if applicable.

Responding to Your Request to Opt-Out of the Selling or Sharing of Your Personal Information

We will act upon a consumer request to opt-out within 15 days of its receipt. We will notify all third parties to whom we have sold or shared personal information of your request and instruct them to comply with the request within the same time frame. We will notify you when this has been completed by mail or electronically, at your option.

A request to opt-out need not be a verifiable consumer request. However, we may deny a request to opt-out if we have a good faith, reasonable, and documented belief that a request to opt-out is fraudulent. If we deny your request to opt-out, we shall inform you of our decision not to comply and provide an explanation as to why we believe the request is fraudulent.

If You Have an Authorized Agent:

You may be able to authorize someone else as an authorized agent who can submit a request on your behalf. To do so, you must either: (a) execute a valid, verifiable, and notarized power of attorney; or (b) provide other written, signed authorization that we can then verify. When we receive a request submitted on your behalf by an authorized agent who does not have a power of attorney, that person will be asked to provide written proof that they have your permission to act on your behalf, and we will also contact you and ask you for information to verify your own identity directly with us and not through your authorized agent. We may deny a request from an authorized agent if the agent does not provide your signed permission demonstrating that they have been authorized by you to act on your behalf.

Appeal of Our Decision Regarding Your Request

For residents in certain states, in the event we refuse to act in response to your request, we will provide you with information regarding our appeal process. We will inform you in writing of any action taken or not taken in response to an appeal within a reasonable time after receipt of your appeal, including our written explanation of the reason or reasons for our decision. If we deny your appeal, we will provide you with information regarding the online mechanism by which you may contact your State Attorney General to submit a complaint.

UK and EEA Data Subjects: Lodging a Complaint with the Data Protection Authority

If you are located in the EEA, you have the right to lodge a complaint with the relevant supervisory authority, details of which are on the European Data Protection Board website, depending on the country in which you are based. A list of DPAs for member states is available here: http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080

If you are based in the UK and you have concerns about our handling of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (www.ico.org.uk), which is the UK’s supervisory authority for data protection issues.

Other California Privacy Rights

The California Civil Code permits California residents with whom we have an established business relationship to request that we provide you with a list of certain categories of personal information that we have disclosed to third parties for their direct marketing purposes during the preceding calendar year. To make such a request, please send an email to [email protected], or write to us at the following address: 26812 Vista Terrace, Lake Forest, CA 92630. Please mention that you are making a “California Shine the Light” inquiry.

International Data Transfers

The Company is located in the U.S. Therefore, any personal information we collect will be collected and stored in the USA. For individuals that are in the Designated Countries, this means that your personal information will be stored in a jurisdiction that offers a level of protection that may, in certain instances, be less protective of their personal information than the jurisdiction the User is typically resident in. Please note that the Company uses safeguards designed to protect the privacy and integrity of such Personal Data, including adhering to the Standard Contractual Clauses under Article 46.2 of the GDPR.

To the limited extent that it is necessary to transfer personal information of the Designated Countries, we will ensure appropriate safeguards are in place to protect the privacy and integrity of such Personal Data, including Standard Contractual Clauses under Article 46.2 of the GDPR.

Changes to Our Privacy Policy

As our services evolve and we perceive the need or desirability of using information collected in other ways, we may from time to time amend this Privacy Policy. We encourage you to check our website frequently to see the current Privacy Policy in effect and any changes that may have been made to them. If we make material changes to this Privacy Policy, we will post the revised Privacy Policy and the revised effective date on this website. Please check back here periodically or contact us at the address listed at the end of this Privacy Policy.

Consumers With Disabilities

This policy is in a form that is accessible to consumers with disabilities.

Questions About the Policy

This website is owned and operated by iBase-t Federal Services, LLC. If you have any questions about this Privacy Policy, please contact us at [email protected] or call 1-877-422-7381.

**This policy was last updated October 28, 2025.

Manage Your Data

Data Subject Access Request

Use this form to exercise your data privacy rights under applicable laws, including GDPR and CCPA. You can request access, correction, deletion, or restriction of your personal data, or object to its use. iBase-t will verify your identity and respond within the legally required timeframe.

iBase-t is committed to protecting your privacy, for more information on how we manage the information you provide to us, view our Privacy Policy.